Due to language barriers and limited agency resources, AAPI workers often encounter difficulty accessing the specific departments and agencies within the federal government that are entrusted with the duty to protect workers from discrimination and labor abuses. Traditional means of filing complaints, such as website complaint forms, telephonic communication and in person intake, most of which are conducted in English and/or Spanish, are often inadequate for AAPI workers. In light of these challenges, the Vulnerable Workers Project conducted a series of five listening sessions around the country that focused on AAPI workers in communities where they are highly concentrated. With the assistance of local advocates, federal agency representatives met face-to-face with AAPI workers in comfortable and familiar environments, where interpretation services and resources were made readily available, and agencies listened and provided information to help close the information gap.
The Vulnerable Workers Project: The Listening Sessions (2015)